Management Consulting

• Creating a roadmap
• Tearing down cultural barriers and promoting collaboration between IT and other parts of your business
• Convincing senior management of the importance of IT
• Contributing to strategic planning and growth initiatives
• Identifying opportunities for business process enhancement

• IT Assessment
• IT/Business Management Reporting
• Regulatory Compliance (PCI-DSS, SOx, NERC, HIPAA, ISO/IEC, etc.)
• IT Streamlining
• Process Improvement
• Documentation
• Training
• Business Process Alignment
• Operational Efficiency
• Integration & Standards
• Cost-Reduction Strategies

• Advanced Analytics
• Web 2.0
• Activity Monitoring
• Cloud Computing
• Mobile Applications
• Service-Oriented Architecture
• Computer Telephone Integration
• Virtualization
• Reshaping Your Data Center
• Unified Communication

IT Staff Alignment
Establishing an IT staffing plan that is customer-focused and highly efficient is hard work, but it can be done. We’ve developed a proven process:

1. Map the process
   Visualize how work gets done in your organization.
2. Set staffing levels
   Tie your staffing levels to your business strategy.
3. Establish job requirements
   Identify gaps in skills or experience within your IT department, create a skills matrix and assign priority levels for different levels of certification or experience.
4. Build job descriptions
   Create job descriptions for both existing IT staff and future hires, which will become the foundation for managing career growth and ensuring that you have the best people in the right positions.
5. Research salary benchmarks
   Gather information on salary ranges for specific job titles.
6. Align your staff
   Managing head count as a number and in terms of dollars is a delicate balance at every company, especially for IT. By developing a comprehensive Staff Alignment Plan, you’ll have the facts you need to ensure that your IT team is aligned with management expectations.

IT Modernization
Chances are, you may have outdated and legacy IT systems that are not providing your business with a strategic advantage in your marketplace. You need to implement updated IT strategies like virtualization and Service-Oriented Architecture (SOA) that provide you with visibility into the data silos across your enterprise, as well as information on how your people, processes and technologies interact. We can help.

IT Simplification and Rationalization
Distributed IT environments, left unchecked, naturally gravitate toward too many independent local operations, redundant and outdated software applications, non-standard processes and ever-growing, hard-to-track pools of tangible and intangible IT assets. CareWorks Technologies can help you find ways to simplify and rationalize your IT environments.